Terms and Conditions for MoveEase Crew Limited


Welcome to MoveEase Crew Limited, your go-to partner for relocation services in Ibadan and home maintenance services in Ibadan! We’re here to make your move or home setup a breeze with our skilled experts, affordable materials, and top-notch care. Before you book with us, take a quick peek at these terms to keep things smooth and fun!

  1. Services Overview
    We offer everything from moving and painting to plumbing, electrical work, custom furniture, curtains and blinds, cleaning, and appliance support for renters, students, homeowners, and businesses in Ibadan and beyond. Our vetted gig workers are trained to impress, and we team up with trusted suppliers to bring you great material deals.

  2. Booking and Payment
      Book your service via our website form, WhatsApp, or DM on Instagram, X, or TikTok. We’ll review your request and email you pricing details and payment instructions.
      Payments are secure through Paystack with debit/credit cards or bank transfers. Full payment is due before we start.

  3. Cancellations and Rescheduling
    Feel free to cancel or reschedule up to 24 hours before your appointment with no fees. Just let us know via email, phone, or DM.
    Cancellations within 24 hours might come with a 20% fee for planning costs, unless it’s an emergency—reach out, and we’ll figure it out together!

  4. Service Delivery
    We’ll kick off your service within 48 hours of payment confirmation, or sooner for urgent needs.
    Our team may adjust the job scope if surprises pop up, but we’ll check with you first and update the price if needed.

  5. Materials and Supplies
    We provide quality materials through our supplier partners at discounted rates. Want to use your own? Just tell us ahead of time!
    Extra material costs will be agreed upon upfront and added to your bill.

  6. Satisfaction Guarantee
    Your smile is our goal! If you’re not happy, let us know within 48 hours, and we’ll fix it—whether it’s a revisit or a refund.
    Refunds take up to 7 business days, minus any third-party charges.

  7. Liability and Safety
    We care for your property, but we’re not responsible for pre-existing damage or issues we can’t control (like structural problems).
    Our workers follow safety rules, and you’ll need to keep the work area safe (e.g., clear out hazards).

  8. Privacy and Data
    We keep your info (name, email, phone) safe for bookings and chats. See our Privacy Policy on the website for more.
    We won’t share your data with others without your consent, except with partners for your service.

  9. Scaling and Changes
    As we grow from Ibadan across Nigeria and Africa, these terms might update. We’ll let you know via email or our website.
    Keeping your bookings with us after changes means you’re cool with the new terms.

Got questions or need a hand? Hit us up via email, phone, or DM on Instagram, X, TikTok, or WhatsApp. Let’s make your move or maintenance in Ibadan amazing with MoveEase Crew Limited!